Refund Policy

Rishtio is currently offered as a free service. All core features, including profile creation, matchmaking, natural language preferences, messaging, and verification, are available at no charge. As there are no paid features at this time, no refund situations arise.

We may introduce premium features or subscription plans in the future. When premium features are available, this Refund Policy will be updated with detailed information about pricing and billing, subscription terms and cancellation, eligibility for refunds, refund processing timelines, and how to request a refund. We will notify all users before introducing any paid features and will provide clear pricing information before any purchase.

When premium features are introduced, refund eligibility will generally be available in the following situations: • Technical issues that prevent you from accessing paid features despite payment. • Duplicate or erroneous charges. • Cancellation within any applicable cooling-off period. Refunds may not be available for partially used subscription periods (after the cooling-off period), features that were used or consumed, or promotional or discounted purchases (unless required by law).

If you believe you are entitled to a refund (once paid features are available), please contact us at: Email: billing@rishtio.com Please include your account email, a description of the issue, the date and amount of the charge, and any relevant transaction identifiers.

Refund requests will be reviewed within 7 business days. Approved refunds will be processed to the original payment method within 14 business days. You will receive email confirmation when the refund has been processed.

For questions about this Refund Policy, please contact us at: Email: billing@rishtio.com